📘 Getting Started Guide – AlertElevate

Welcome to AlertElevate — your trusted platform for sending timely alerts and critical notifications. This guide will walk you through the first steps of using your account.

📝 Step 1: Sign Up and Verify Your Account

1.1 Create Your Account

1. Visit https://alertelevate.com/signup
2. Fill in the required fields:
   • Full Name
   • Organization Name
   • Email Address
   • Password
3. Click “Create Account”

🔒 Tip: Use a strong password with a mix of upper/lowercase letters, numbers, and symbols.

1.2 Email Verification

Once you’ve signed up, you’ll receive an email from [email protected].

1. Open the verification email
2. Click the “Verify My Email” button or link
3. Once verified, you’ll be redirected to the login page

📬 Didn't receive the email?
Check your spam folder or click “Resend Verification Email” on the login screen.

🔐 Step 2: First-Time Login Walkthrough

1. Go to https://alertelevate.com/login
2. Enter your registered email and password
3. Click “Log In”

After logging in, you'll see the Welcome Setup Wizard, which will guide you through:

• Setting your preferred time zone and language
• Adding your first alert group or contact
• Choosing your default notification method (email, SMS, push, etc.)

🧠 Note: You can skip the wizard and configure everything manually from the Dashboard later.

🧑‍💼 Step 3: Set Up Your Profile and Organization

3.1 Complete Your User Profile

1. Click on your profile icon (top-right corner) → Profile Settings

2. Add or update:

   • Full Name
   • Profile Picture (optional)
   • Mobile Number (for 2FA or alerts)
   • Preferred Contact Method

3. Click “Save Changes”

3.2 Configure Organization Settings

1. Go to Settings → Organization

2. Add or update:

   • Organization Name
   • Address / Location
   • Industry Type
   • Default Alert Settings
   • Custom Branding (logo & colors) (available on Pro plan)

3. Invite team members (optional):

   • Click “Team” → Invite Member
   • Assign roles: Admin, Manager, Viewer

✅ You’re All Set!

You’ve completed the basic setup. You can now start creating alert templates, importing contacts, and sending your first notification.

Need help? Visit our Help Center or contact support at [email protected]