Frequently Asked Questions

Find answers to common questions about AlertElevate's features, usage, and policies.

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What is AlertElevate?

AlertElevate is a web push notification service that allows businesses to send real-time alerts to users via their browsers—helping you re-engage visitors, increase conversions, and keep your audience informed.

How do push notifications work?

Push notifications are messages sent from a website to a user's device, even when the user is not actively browsing the site. Users must opt-in to receive notifications, after which you can send targeted messages directly to their browser.

Do I need to install anything?

No installation is required for your end users. As a website owner, you only need to integrate our lightweight JavaScript SDK and configure your campaigns via our dashboard.

Is it GDPR-compliant?

Yes, AlertElevate is fully GDPR-compliant. We require explicit user consent before delivering notifications, and you can manage user data and permissions through our dashboard.

Which browsers are supported?

AlertElevate supports all major browsers that allow web push notifications, including Chrome, Firefox, Edge, and Opera. Note that support on iOS devices is limited to Safari 16.4+ and requires user permission.

Can I schedule notifications?

Yes. Our platform allows you to schedule notifications for specific dates and times, as well as set up recurring messages for consistent campaigns.

Can I segment my audience?

Absolutely. You can create segments based on location, device type, behavior, and other custom attributes to deliver personalized messaging.

Do you offer analytics?

Yes, you get access to real-time analytics showing delivery rates, click-through rates, user engagement, and more to help you refine your campaigns.

Is there a free trial?

Yes, we offer a free trial so you can explore our features and see how AlertElevate can help you grow your audience and improve conversions.

How can I contact support?

If you have any questions or need help, feel free to reach out to us at [email protected].