Privacy Policy

This Privacy Policy ("Policy") outlines the information that InkWired Technologies Private Limited ("AlertElevate", "we", "us" or "our") collects, how we use that information, and your options to access, correct, or delete such information.

Our Commitment to Privacy

At AlertElevate, our mission is to make the web more secure, transparent, and accessible. Trust is essential in our relationship with Customers, Website Visitors, and the broader online community. That's why we're committed to transparency, data security, and the responsible handling of personal information.

We treat your personal information with care. We will never sell, rent, or share your personal data with third parties, unless required to deliver our services or as disclosed in this Policy—with prior notice and your consent when applicable.

1. Scope of This Policy

This Policy applies to AlertElevate’s collection, usage, and disclosure of information from the following:

• Event Attendees: People who share information with us at events we host or attend.
• Website Visitors: People visiting https://alertelevate.com or other websites we own that link to this Policy.
• Customers: Users who register for AlertElevate services (including administrators of Customer accounts).
• End Users: Users who visit a Customer’s website and opt-in to receive web push notifications or on-site messages powered by our Services.

Please note: This Policy does not apply to our Customers' websites. Each Customer is responsible for their own privacy practices and compliance with applicable regulations.

AlertElevate’s services and websites are not designed for individuals under 16 years of age. We do not knowingly collect data from anyone under this age. If you're a parent or guardian and believe a child has shared information, please contact us to have it removed.

2. Information We Collect

We may collect your name, email address, phone number, and company name when you register for or attend an event associated with AlertElevate.

• Contact Info: When you submit forms on our website, sign up for updates, or participate in interactive features like surveys or contests, we may collect your name, email, and other contact details.
• Log Files: We collect anonymized IP addresses (last octet removed), browser type, referring pages, and system configurations.
• Cookies & Tracking: AlertElevate uses cookies and similar technologies for analytics and marketing. You can manage cookie settings in your browser. For details, visit our Cookie Policy.
• Interactive Areas: Publicly accessible sections like blogs or forums may display user-contributed information. If you wish to remove personal content, contact us.

• Account Info: When creating an AlertElevate account, we collect your email address and website domain name.
• Billing Info: If you opt for a paid plan, billing details will be collected by our PCI-DSS-compliant payment processors. We do not store card numbers.

• Consent-Based Collection: We only collect End User data after opt-in consent for push notifications or messaging.
• Log Data: This includes anonymized IP, device data, location (if enabled), and visited Customer URLs.
• Ecommerce Data: For Customers using ecommerce automation, we may collect order/cart details when enabled.
• Functional Cookies: Used for tracking subscriptions and preferences. These contain no personally identifiable data and are not shared with third parties.

3. How We Use the Data

We use the data we collect to:

• Provide, maintain, and improve our Services and Website
• Process transactions and send billing-related communications
• Respond to support requests and send technical updates
• Send marketing or promotional communications (with your consent)
• Analyze performance and usage trends
• Fulfill legal obligations and prevent fraud
• Customize content and experiences on our platform
• For any other purpose you consent to

End User data is never used for marketing or sold to third parties.

4. Sharing of Information

We only share data when necessary:

• With Service Providers helping us deliver support, billing, or analytics (under strict agreements)
• With authorized resellers/partners to deliver our Services
• If required by law, court order, or legal process
• To prevent fraud or harm, in good faith
• In corporate transitions, such as mergers or acquisitions

We do not sell or share personal data for third-party marketing purposes.

5. Aggregated Data

We may compile anonymized, aggregated data to identify trends or usage metrics. This information does not identify any individual and is not shared externally.

6. International Transfers

AlertElevate is based in India and operates globally. Data may be transferred to, and stored in, countries where we or our partners operate (including the United States). By using our services, you consent to such transfers.

7. Your Data Rights (EEA Specific)

If you're located in the European Economic Area (EEA), you have the right to:

• Access, update, or delete your personal data
• Object to or restrict processing
• Withdraw consent at any time
• File a complaint with your local data protection authority

To exercise your rights, email us at [email protected].

8. Contacting Us

If you have any questions, concerns, or requests about this Privacy Policy or your data, please contact:

Email: [email protected]

Website: https://alertelevate.com