Welcome Notifications

Welcome notifications are messages that are automatically sent to new subscribers. These notifications can be delivered immediately or after a set delay, and you can create multiple messages (a "welcome series") for each subscriber.

Creating and Managing Welcome Notifications

To manage your welcome notifications:

  • Go to your project and click Welcome to view existing notifications.
  • Click New Notification to add a new one, setting the title, message, link, and image.
  • Use the Delay field to determine delivery time: set it to 0 seconds for immediate delivery or choose a delay of up to 5 days.
  • You can add multiple notifications to be sent at different times, or even multiple at the same time.

Welcome notifications are sent automatically when a new subscriber is created through the supported subscription methods. However, if subscription data is simply updated or imported, the welcome notifications will not be sent.

Practical Example

If you want to send daily notifications to every new subscriber over a 5-day period:

  1. Create the first notification with a delay of 1 day.
  2. Create the second notification with a delay of 2 days.
  3. Continue this process until you have up to 5 notifications.

Ensure that each notification contains a relevant title and message for your audience.

You can also send an immediate welcome message by setting the delay to 0 seconds. This is useful for thanking subscribers right after they opt in.

Viewing Sent Notifications

To view sent welcome notifications:

  • Go to your project and click Notifications.
  • Welcome notifications appear alongside all other sent messages.
  • By opening a notification's details and viewing the Audience section, you can see the specific subscribers who received it.

Updating or Deleting Welcome Notifications

To modify or remove a welcome notification:

  • Go to Welcome in your project.
  • Click Show next to the notification you want to change.
  • Edits only apply to future subscribers; existing subscribers may still receive the old versions for a few days.

Alternatives to Built-in Welcome Notifications

Other ways to send welcome messages include:

  • Assigning a user ID or tag to a subscription, then sending notifications to that group from your backend.
  • Scheduling notifications based on specific triggers or events in your application.
  • Running cron jobs to send targeted welcome messages at specific intervals.

These methods can provide more flexibility and remove time limitations compared to the built-in welcome notification feature.